We understand that life happens and sometimes you are not able to make it to your appointment - We kindly ask that you give us a 24 hour notice to cancel your appointment. If an appointment has been missed without any notice, or too many appointments have been cancelled without enough notice, you may be asked to prepay for your next appointment prior to scheduling. If the prepaid appointment has been cancelled without a 24 hour notice or the appointment is missed without any notice, the client will not be refunded for the missed appointment. After 2 missed appointments , we may not be able to schedule you for any more appointments.
If you are more than 10 minutes late to your appointment, we may have to reschedule your appointment for a different day. We appreciate your understanding with our scheduling policies.